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Key Terms

  • Key Terms & Concepts

Getting Started

  • Log In
  • Understanding the Layout
  • Check Your Permissions

Core Features

  • Create a Form (Template)
  • Schedule a TBM Send
  • View & Edit Scheduled Sends
  • Check Participation Status
  • Remind Non-Responders (Push Resend)

More Features

  • Bulk-Add Form Items (Excel)
  • Edit, Restore & Delete Forms
  • Manage Workers (Regular)
  • Manage External Workers (Day Labor)
  • Manage Dispatch

Issue Tracking

  • SOS & Emergency Response
  • View & Filter Complaints
  • Handle Complaints

Admin Only

  • Roles & Permissions
  • Manage Plants (Sites)
  • Default TBM Settings
  • Invitations & User Management

Appendix

  • A. Frequently Asked Questions (FAQ)
  • B. Permission Matrix
  • C. Glossary
  • D. Error Message Reference
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View & Edit Scheduled Sends

TBM Management > TBM Send History Manager or higher

Change the date & time, recipients, or form of a “Scheduled” send that has not gone out yet, or delete it.

TBM send history - the Status column separates "Scheduled"/"Sent"

TBM send history – the Status column separates “Scheduled”/”Sent”

  1. In TBM Send History, find a row whose status is “Scheduled”. You can search by schedule name, template name, or site name.
  2. Click the row to open its details.
  3. Edit what you need:
    • Change the send date & time — pick it from the calendar (applied immediately)
    • Add or remove recipient groups
    • Swap the form, or click Edit to open the form editor
    • Add Recipients — search and add several people at once; remove individuals with the trash icon
  4. When you are done, click Save. To cancel the send entirely, click Delete.

Danger

A sent TBM cannot be edited or deleted.
In the history list as well, only “Scheduled” rows can be deleted with the trash icon. (Alert message: “Delete failed. A sent TBM cannot be deleted.”)

← PreviousSchedule a TBM SendNext →Check Participation Status
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Safetics Inc. · CEO : Heonseop Shin · Business Reg. No. 693-87-01568 · 2F, 43, Bongeunsa-ro 30-gil, Gangnam-gu, Seoul, Republic of Korea · Tel : 82-2-568-7985 · info@safetics.io

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