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TBM Admin

  • Key Terms & Concepts
  • 1.1 Log In
  • 1.2 Understanding the Layout
  • 1.3 Check Your Permissions
  • 2.1 Create a Form (Template)
  • 2.2 Schedule a TBM Send
  • 2.3 View & Edit Scheduled Sends
  • 2.4 Check Participation Status
  • 2.5 Remind Non-Responders (Push Resend)
  • 3.1 Bulk-Add Form Items (Excel)
  • 3.2 Edit, Restore & Delete Forms
  • 3.3 Manage Workers (Regular)
  • 3.4 Manage External Workers (Day Labor)
  • 3.5 Manage Dispatch
  • 4.1 SOS & Emergency Response
  • 4.2 View & Filter Complaints
  • 4.3 Handle Complaints
  • 5.1 Roles & Permissions
  • 5.2 Manage Plants (Sites)
  • 5.3 Default TBM Settings
  • 5.4 Invitations & User Management
  • A. Frequently Asked Questions (FAQ)
  • B. Permission Matrix
  • C. Glossary
  • D. Error Message Reference
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2.3 View & Edit Scheduled Sends

TBM Management > TBM Send History Manager or higher

Change the date & time, recipients, or form of a “Scheduled” send that has not gone out yet, or delete it.

TBM send history - the Status column separates "Scheduled"/"Sent"

TBM send history – the Status column separates “Scheduled”/”Sent”

  1. In TBM Send History, find a row whose status is “Scheduled”. You can search by schedule name, template name, or site name.
  2. Click the row to open its details.
  3. Edit what you need:
    • Change the send date & time — pick it from the calendar (applied immediately)
    • Add or remove recipient groups
    • Swap the form, or click Edit to open the form editor
    • Add Recipients — search and add several people at once; remove individuals with the trash icon
  4. When you are done, click Save. To cancel the send entirely, click Delete.

Danger

A sent TBM cannot be edited or deleted.
In the history list as well, only “Scheduled” rows can be deleted with the trash icon. (Alert message: “Delete failed. A sent TBM cannot be deleted.”)

← Previous2.2 Schedule a TBM SendNext →2.4 Check Participation Status
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