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TBM Admin

  • Key Terms & Concepts
  • 1.1 Log In
  • 1.2 Understanding the Layout
  • 1.3 Check Your Permissions
  • 2.1 Create a Form (Template)
  • 2.2 Schedule a TBM Send
  • 2.3 View & Edit Scheduled Sends
  • 2.4 Check Participation Status
  • 2.5 Remind Non-Responders (Push Resend)
  • 3.1 Bulk-Add Form Items (Excel)
  • 3.2 Edit, Restore & Delete Forms
  • 3.3 Manage Workers (Regular)
  • 3.4 Manage External Workers (Day Labor)
  • 3.5 Manage Dispatch
  • 4.1 SOS & Emergency Response
  • 4.2 View & Filter Complaints
  • 4.3 Handle Complaints
  • 5.1 Roles & Permissions
  • 5.2 Manage Plants (Sites)
  • 5.3 Default TBM Settings
  • 5.4 Invitations & User Management
  • A. Frequently Asked Questions (FAQ)
  • B. Permission Matrix
  • C. Glossary
  • D. Error Message Reference
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2.5 Remind Non-Responders (Push Resend)

Manager or higher

Send the push notification again, only to the people who have not checked the TBM yet.

  1. Open the details of a sent TBM.
  2. Click the Resend Push Notification button.
  3. Check the message “Push notification resent to N non-responders.”

Warning

The resend button activates only after a set time has passed since the send (default setting, e.g., 2 hours). If the button is disabled, the waiting period has not passed yet.
An Admin changes the threshold with “Resend wait time for non-responders” (1/2/4/8 hours) in 5.3 Default TBM Settings.

← Previous2.4 Check Participation StatusNext →3.1 Bulk-Add Form Items (Excel)
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