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Key Terms

  • Key Terms & Concepts

Getting Started

  • Log In
  • Understanding the Layout
  • Check Your Permissions

Core Features

  • Create a Form (Template)
  • Schedule a TBM Send
  • View & Edit Scheduled Sends
  • Check Participation Status
  • Remind Non-Responders (Push Resend)

More Features

  • Bulk-Add Form Items (Excel)
  • Edit, Restore & Delete Forms
  • Manage Workers (Regular)
  • Manage External Workers (Day Labor)
  • Manage Dispatch

Issue Tracking

  • SOS & Emergency Response
  • View & Filter Complaints
  • Handle Complaints

Admin Only

  • Roles & Permissions
  • Manage Plants (Sites)
  • Default TBM Settings
  • Invitations & User Management

Appendix

  • A. Frequently Asked Questions (FAQ)
  • B. Permission Matrix
  • C. Glossary
  • D. Error Message Reference
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Remind Non-Responders (Push Resend)

Manager or higher

Send the push notification again, only to the people who have not checked the TBM yet.

  1. Open the details of a sent TBM.
  2. Click the Resend Push Notification button.
  3. Check the message “Push notification resent to N non-responders.”

Warning

The resend button activates only after a set time has passed since the send (default setting, e.g., 2 hours). If the button is disabled, the waiting period has not passed yet.
An Admin changes the threshold with “Resend wait time for non-responders” (1/2/4/8 hours) in 5.3 Default TBM Settings.

← PreviousCheck Participation StatusNext →Bulk-Add Form Items (Excel)
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Safetics Inc. · CEO : Heonseop Shin · Business Reg. No. 693-87-01568 · 2F, 43, Bongeunsa-ro 30-gil, Gangnam-gu, Seoul, Republic of Korea · Tel : 82-2-568-7985 · info@safetics.io

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