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Key Terms

  • Key Terms & Concepts

Getting Started

  • Log In
  • Understanding the Layout
  • Check Your Permissions

Core Features

  • Create a Form (Template)
  • Schedule a TBM Send
  • View & Edit Scheduled Sends
  • Check Participation Status
  • Remind Non-Responders (Push Resend)

More Features

  • Bulk-Add Form Items (Excel)
  • Edit, Restore & Delete Forms
  • Manage Workers (Regular)
  • Manage External Workers (Day Labor)
  • Manage Dispatch

Issue Tracking

  • SOS & Emergency Response
  • View & Filter Complaints
  • Handle Complaints

Admin Only

  • Roles & Permissions
  • Manage Plants (Sites)
  • Default TBM Settings
  • Invitations & User Management

Appendix

  • A. Frequently Asked Questions (FAQ)
  • B. Permission Matrix
  • C. Glossary
  • D. Error Message Reference
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Understanding the Layout

All

The screen is made up of 3 areas: top header, left sidebar, and center content.

Home (dashboard) – the first screen after login

Home (dashboard) – the first screen after login

Top Header

  • Notification bell: refreshes automatically every 30 seconds. Shows SOS / work stop / new complaint / new reply notifications. You can dismiss them one by one (X) or use Clear All.
  • On narrow screens (tablet or mobile), open the menu with the ☰ button.

Left Sidebar

  • Menus: Home / TBM Management / Worker Management / Complaint Management / Permissions & Settings — the menus you see depend on your permissions (see 1.3 Check Your Permissions).
  • User card at the bottom: name, company, permission badge, and account. Switch languages with Language; log out with the Log Out button.
  • You can narrow the sidebar with the collapse/expand toggle.

What You See on Home (Dashboard)

  • Metric cards: this week’s TBM sends / worker status / external worker status / quick actions
  • Quick actions: Schedule TBM Send · Create TBM Form · Add People · TBM Send History — one click takes you there
  • Notification center: SOS, unsigned, not-participated, and scheduled-send alerts. Click one to go to the related screen
  • Weekly TBM participation rate: last week vs. this week graph by site
  • Recent TBMs: list of recent sends. View opens the details; View All goes to the history page
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Safetics Inc. · CEO : Heonseop Shin · Business Reg. No. 693-87-01568 · 2F, 43, Bongeunsa-ro 30-gil, Gangnam-gu, Seoul, Republic of Korea · Tel : 82-2-568-7985 · info@safetics.io

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