| Feature | Admin | Manager | Notes |
|---|---|---|---|
| View dashboard (Home) | O | O | |
| Schedule/edit/delete TBM sends | O | O* | *With the TBM permission |
| Create/edit/delete forms (templates) | O | O* | *With the TBM permission |
| Resend push notifications | O | O* | Threshold time must pass after the send |
| Add/remove workers, manage dispatch | O | O* | *With the invite permission |
| Change permissions (roles) | O | △ | Only levels below their own |
| Add/edit/delete groups (sites) | O | X | Up to 10 |
| Renew/print external worker access codes | O | O* | *With the access code permission |
| View/handle complaints | O | O | All users |
| Add complaints (web) | O | X | |
| Delete complaints | O (except SOS) | Own items only | SOS cannot be deleted |
| Permissions & Settings menu | O | X | Admin only |
Workers cannot access the admin web (mobile app only). The Manager permissions marked with * are granted and revoked by the Admin in 5.1 Roles & Permissions.